Items will be processed within 5-7 business days after payment has been made.
Once processed, your item/s will be shipped out immediately.
Please make sure you have typed in the correct shipping address
Majority of orders will be shipped with a tracking number.
However depending on your location and/or item/s that you purchase, standard postage without tracking may be used.
In order to keep the processing times as short as possible, if you have purchased different items they will be shipped as soon as they are readily available which means they will be sent separately.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
FAQ about Shipping
- Where will my item/s be sent from?
In order to save time and postage costs for you, all items are sent from one of our fulfillment centers located in either Asia, USA or the UK.
As soon as items are available they will be shipped out immediately, this means that if you have purchased multiple products, you may receive them in separate packages.
- How come I haven't received my item yet?
Please note that customs, weather, incomplete/incorrect addresses etc can lead to further delays.
If you are overseas (outside Australia) then please be advised that International air mail delivery can really vary in its time to reach the destination and we cannot be responsible for any delays in receipt.
If you have selected standard postage without tracking (low cost option) please be advised that it can be a slower delivery time.
- Will I get my item on time for a special occasion?
If purchasing for a special occasion, we recommend purchasing as early as possible to avoid disappointment/delay.
International air mail delivery can really vary in its time to reach the destination and we cannot be responsible for any delays in receipt.
Remember: Customs, weather, incomplete/incorrect addresses etc can lead to further delays
- How much is postage?
For orders under $100 AUD a flat rate fee of $12.00 will be charged for postage and for all orders over $100 AUD you will receive free standard shipping.